Do you compete on service?
Customer service plays a key role in achieving competitive advantage. Microlog Professional Services helps you leverage your competitive strengths to differentiate on service.

Consulting
Education
Support
Change Requests
 
 
 

Service Overview

 
  • ServiceFirst Consulting. Our professionals provide a range of consulting services including assessment and product evaluations, proof of concept, pilot programs, and full project management and implementation services.

 
  • ServiceFirst Education. Microlog offers a full curriculum of training and education with its products, including certification programs. With our service, consulting and education programs, your staff is better equipped to embed best practices for superior service into your organization.
 
  • ServiceFirst Support. Microlog offers several levels of support and maintenance to meet your specific business requirements.


 
  • TeleReminder Consulting Services. Our professional design and consulting staff can help your organization design and implement the perfect TeleReminder software solution based on the size of your client/patient base and/or other factors important to your business such as changing demographics. Microlog's consultants have an average of over 15 years designing and implementing software solutions, and providing needs analysis for customers just like you. As a part of the process, you will select how often, how many , and which clients you wish to contact as well as, what messages you want delivered. You can even select what contact method you wish to use and change that method to suit each messaging opportunity. As your clients change so can you and Microlog is there as your business partner helping you and your business grow and adapt to your changing marketplace and new technologies. Let Microlog's talented team help make your business more efficient and productive.


 
  • TeleReminder Support. Microlog offers a variety of customer support plans tailored to meet your needs, including a comprehensive 24hour a day / 7 day a week plan. Microlog'ss staff will help you pick the service offering that meets you needs and offers you the best value.