Service Made Simple. Business Made Better.

Microlog Corporation is a Gaithersburg, Maryland-based technology leader in Integrated Voice Response (IVR) and Computer Telephony Integration (CTI) solutions for the Government, Healthcare and Lotteries. Microlog designs, implements and services patented software applications that enhance the productivity of the customer contact center experience, as well as providing consultation on a variety of system integration options. The company's services encompass the migration of e-commerce into the traditional call center environment by Web enablement. Microlog's award winning products also support all inbound and outbound media, telephone, e-mail, fax, and Web for contact centers.

Microlog solutions include inbound call management and multi-media outbound messaging. There is expertise in traditional standardized solutions plus targeted innovations in IVR and access for the hearing impaired. These technology solutions are deployed in 30+ military hospitals around the world and span multiple vertical markets to include: Federal (DoD and Civilian), State and Local Governments, commercial pharmacy, lotteries and retail. Microlog Corporation is JITC Certified.