Communicating During an Emergency

Microlog’s expertise in emergency telephone alert systems gives you one-to-many communications capability in response to a planned or unplanned event. Messages are urgently sent to a target audience based on geography or other criteria. While many organizations are starting to use the web as their primary communications tool:

• The telephone provides the more highly available, widely installed form of communication.
• The Internet may not be available during an emergency, people may not be logged in, or electricity may be unavailable to operate computers.

Our telephone alert systems deliver outbound calls by geographic area or a demographic characteristic. For example:

• Government may want to communicate to specific zip codes or even specific industries, such as commercial airlines, public utilities, or members of the media.
• Private sector enterprises may want to filter communications by title or role, business unit, geography or a specific site.

A Complete Solution

We provide comprehensive, reliable voice communications solutions for emergency telephone alert systems. At a moment’s notice, a recorded message is sent to all telephone numbers in a selected area in an outbound calling session. Voice mails can be left if a person is not available when the call is sent out (through voicemail detect).

• Thousands of phone numbers can be dialed within minutes.


• Communications over other types of media can be sent in concert with the telephone, including text messages to email addresses, cell phones, digital pagers and TDD devices for the hearing impaired.


• Examples of organizations need direct emergency communications:
  • Healthcare
  • Transportation and Utilities
  • Legal services
  • Environmental protection
  • Education
  • Crime fighting
  • Hazardous material handling
  • Public safety
  • Fire fighting

A Range of Application Solutions for Emergency Communications

Whether you’re a government agency with citizen communication responsibilities or a private sector enterprise, your constituents assume you have the capability to notify them in the event of an emergency. For example, alerts may be sent in response to:

• Low thresholds, e.g., inventory levels
• Needs to mobilize emergency workers or volunteers
• Chemical spills
• Fire sightings
• Crime reporting or missing persons alerts
• Emergency maintenance

Our solutions combine telephone-based techniques with any other communication medium you deem appropriate, such as email, fax, the web, or TDD devices for the hearing impaired. Our solutions adapt to any situation that requires rapid, clear direction.